Question 1

What does INTAMiND offer me?

Accepted Answer

INTAMiND offers a therapeutic space where we work together to understand the patterns that are keeping you feeling stuck, particularly in relationships, emotional responses, and self-trust.

This is trauma-informed, integrative psychotherapy. We focus on how your nervous system has learned to respond under stress, and how these responses continue to shape how you think, feel, and relate to yourself and others in the present.

I integrate evidence-based approaches including CBT, EMDR, and compassion-focused therapy. These are used flexibly depending on what is most helpful and appropriate at different points in the work.

The aim is to support a shift from reactivity, confusion, and self-doubt towards greater internal stability. Over time, this supports clearer thinking, improved emotional regulation, and a stronger sense of self-trust.

INTAMiND works through a three-stage process: Regulate, Restore, Rebuild. These stages are used interchangeably throughout therapy depending on what is most needed at the time. The work moves fluidly between stabilising your nervous system, understanding patterns, and integrating change into daily life and relationships.

This work supports a shift from feeling stuck, overwhelmed, or uncertain towards being able to trust your own judgement and respond to life with greater clarity and stability.

Question 2

What should I expect from therapy?

Accepted Answer

Starting Therapy 
At the beginning, the first 1–3 sessions are used to understand what has brought you to therapy, what you are currently struggling with, and what feels most important for you to change or work towards. This is an assessment process, but it is not separate from the therapy itself. From the outset, we are beginning to build a shared understanding of your experiences, patterns, and current needs.

How Therapy Develops 
Throughout therapy, this understanding continues to develop and be updated. New information naturally emerges over time, and this is reflected in how we work together. The focus is on maintaining an ongoing understanding that evolves as the work progresses.

The number of sessions is not fixed. This allows flexibility and supports autonomy in how you choose to engage with the work over time.

How Sessions Work 
Sessions involve working with your current experiences in a way that supports reflection, awareness, and change. Depending on what is needed, this may involve stabilisation, exploring relational and emotional patterns, or integrating new ways of responding in relationships and daily life.

Where helpful, it can be useful to come to sessions with some sense of what you would like to focus on. At times, this may feel clear, and at other times it may simply feel like things are not right or feel difficult to make sense of. Both are valid starting points for the work.

Between- session reflection
Some people find it helpful to make notes during and between sessions or to reflect afterwards, as this can support recall, continuity and integration. I will also share key reflections or themes from sessions where appropriate.

Expectations
Sessions should not be recorded for personal use. In some cases, and where clinically appropriate, sessions may be recorded for professional purposes (such as supervision or clinical review). This would only ever take place with your full awareness and consent and you would be asked about this at the start of therapy.

Question 3

Are you regulated?

Accepted Answer

Yes. I am a UK Social Worker registered with Social Work England (SWE), a BABCP-accredited Cognitive Behavioural Psychotherapist, and a qualified EMDR therapist.

You can verify my professional credentials here: [BABCP here]  [SWE here]

I maintain accreditation through regular revalidation, which includes clinical supervision with an accredited therapist and ongoing professional development to ensure my practice remains current with evidence-based approaches.

I work in line with the ethical and professional standards set by both organisations, including safeguarding, confidentiality, and data protection requirements.

Question 4

How much does a session cost?

Accepted Answer

All therapy sessions are currently delivered online via Microsoft Teams, providing a secure and confidential space.

The cost of a 60-minute assessment or CBT/EMDR therapy session is £85.
A six-session package is also available at £80 per session.

If you’d like to book a session or have any questions, you can get in touch via the website contact form or book directly through the online booking system.

Question 5

What is your cancellation policy

Accepted Answer

Cancellations made more than 24 hours before a session can be rescheduled or refunded in full.

Cancellations made within 24 hours are charged at 50% of the session fee.

Full details are provided at the point of booking.

Question 6

What if i'm not satisfied with the service?

Accepted Answer

If you have any concerns about the service, I encourage you to raise these directly so we can explore them together and work towards a resolution.

You can speak with me about your concerns, or if you feel more comfortable writing your concern you can e-mail me and I will respond usually within 7 working days - samanthaspencer@intamind.com

I regularly check in within sessions and aim to maintain open communication throughout the therapeutic process so that any issues can be addressed as they arise.

If concerns cannot be resolved directly, formal complaint procedures are outlined in the therapy contract, which you will receive before beginning therapy.

INTAMiND

REGULATE

RESTORE

REBUILD

Frequently asked questions